Terms and Conditions

Terms and Conditions
Use of this web site is provided by MY4BY OFFROAD, LLC and is subject to the following Terms and Conditions.

  1. Your use of this web site constitutes acceptance of these Terms and Conditions at the date of your first use of the website.
  2. MY4BY OFFROAD, LLC reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this website after changes are posted constitutes your acceptance of this agreement as modified.
  3. You agree to use this website only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the website by any third party.

We make every effort possible to ensure the accuracy of all information presented on our website, however, due to the dynamic nature and size of this industry, changes can occur that we may not be immediately informed about. Some of these changes can include or be related to:

  • Price
  • Availability
  • Description
  • Appearance
  • Manufacturer

Quality Of Our Products
Every product we sell is brand new in the original manufacturer packaging with the full manufacturer warranty. WE WILL NEVER SELL ANY USED OR REMANUFACTURED PRODUCTS.

Fitness, Reliability, and Merchantability Of Our Products
Every product we sell is of new quality and designed by the manufacturer to fit the vehicle for which it was intended without further modification. Every product has the potential to change the vehicle’s performance thereby altering it to perform differently than its original factory-engineered condition. This alteration can have positive or negative effects on performance and you are strongly cautioned to learn these new handling characteristics of your vehicle after the installation of these parts. Drive cautiously and pay attention to any potentially dangerous characteristics (ie: braking distance, tip-over) the vehicle may now be susceptible to. MY4BY OFFROAD, LLC can not take responsibility for damages incurred after the installation of any parts purchased from our web site. Problematic components should be addressed directly with the component’s manufacturer to assure a proper installation and fitment have been acheived. Should the manufacturer of said component determine an improper installation, STOP DRIVING YOUR VEHICLE IMMEDIATELY. Do not resume operation until a proper installation has been achieved. Should the manufacturer of said component determine a defect in workmanship, they will instruct you on how to pursue an exchange for a new, functional part. In most cases, the manufacturer requires you to deal directly with them for defective parts so they can inspect them for research and development purposes. In some cases, the manufacturer will require you to deal directly with us for a part exchange. Under these circumstances, please use the Returns link (found on every page of our web site) to request a Return Goods Authorization (RGA) number. MY4BY OFF ROAD, LLC is not responsible for freight-related expenses for warranty claims or exchanges. All shipping charges for products being returned or exchanged must be pre-paid by the customer.

Product Descriptions
Most products for sale on our web site are presented with a product description. The information in this description was provided by the manufacturer of that product. MY4BY OFFROAD, LLC does not publish biased opinions in these product descriptions and can not take responsibility for any warranties or guarantees (express or implied) or claims made by these product descriptions.

Product Images
We make every effort possible to provide a reasonably accurate photo of every product available on our web site. Because of our vast catalog and subtle variations among certain lines of products, it is not feasible to photograph every product that we sell and often times we’ll use the stock photo that has been provided by the manufacturer. Please understand that the image used to depict a product may not be an exact representation of that product. Variations can include color, size, accessories, or the number of pieces included.

We make every effort possible to provide accurate prices of every product available on our web site. Please understand that we are human and prone to make mistakes. If a product that typically retails for $925 is available on our web site for $295, then the chances are it’s a pricing error. We apologize in advance for this, and while we can’t honor a price discounted this heavily, we will do our best to give you the best price possible.

We accept online payments with credit cards, debit cards, and gift cards bearing the Visa or Mastercard logos, and PayPal. All credit card, debit card, and gift card purchases will be PRE-AUTHORIZED for the order total, but they will not be charged until your order has shipped. A pre-authorization may show up on your bank account immediately and look like a charge, but IT IS NOT A CHARGE. This pre-authorization is your bank’s way of guaranteeing us that there are sufficient funds to pay for your order when we ship it. Again, your card will not be charged until your order ships. If you cancel your order before it ships, then your bank will remove the pre-authorization on their schedule. We can not control this. Please understand that you may not have access to these funds until your bank removes the pre-authorization.

Shipping/Delivery Addresses
Due to problems with credit card fraud and Unconfirmed PayPal Addresses, we have some specific requirements in regards to how an order is paid for and where we will ship it.

  • If you pay for your order with PayPal, then we will only ship this order to the Confirmed Address on the PayPal account, even if you enter a different shipping address on the order form. If your PayPal account does not have a Confirmed Address, the order will be canceled.
  • Visa and Mastercard payments will be authenticated by the Verified by Visa or Mastercard SecureCode programs. If your payment passes the security check, we can ship your order to any address that you want. If it fails the security check, the order will be canceled.

All orders are shipped via UPS Ground or USPS. Delivery typically takes 2 to 5 business days for UPS and up to 30 days for USPS. We use UPS for deliveries to the Contiguous (Lower 48) United States and USPS Priority Mail or Standard Post for deliveries to Alaska, Hawaii, and Canada.

International Orders
International customers are welcome to place orders, however we do not ship internationally overseas. Overseas customers are encouraged to get a MyUS Shipping Address. Canada and Mexico customers can place orders direct to their address, but please understand that the freight charges shown on our website are for deliveries to the lower 48 states. Deliveries to Canada and Mexico will cost more. Please contact us for a freight estimate.

3rd Party Shipping/Freight Forwarders
If you use a 3rd party shipping company or a freight forwarding service to accept orders on your behalf, it will be their responsibility to inspect your order for damage, missing parts, or any errors with the order and notify us immediately if there are any problems. MY4BY OFF ROAD, LLC will not be held accountable for lost, damaged, or otherwise incorrect merchandise after it has been delivered to a 3rd party shipping company or freight forwarding service.

Price Matching
We want your business. If you find another website selling the exact product that we have for sale on our website, then we will do our best to offer a price match for that product. The item must be in stock and in brand new condition from an authorized dealer of that product. Due to the way some businesses acquire or sell merchandise, we will not offer price matching with the following websites: amazon.com, buy.com, ebay.com, overstock.com, autopartsdealer.com (Auto Parts Dealer), or 4x4groupbuy.com (4×4 Group Buy).

2WD, 4WD, or AWD
If a specific drivetrain is required for the application of a product, then this will be noted in the description for that product. If the product description does not specify any drivetrain, then it will work on any drivetrain available for that vehicle.

EXAMPLE: Rancho RS5000 shock absorber; 1994-01 Dodge Ram 1500 2WD
Means this product will fit a Ram 1500 with 2WD. Do not try to install this on a 4WD model.

EXAMPLE: Rancho RS5000 shock absorber; 1984-01 Jeep Cherokee
Means this product will fit a Cherokee with any drive. You can install this on a 2WD or a 4WD model.

Freight Charges
Every order placed on our website will be billed a freight charge necessary for delivery. The freight charges necessary to deliver an order and all freight terms can be found on our freight charges page.